onlē products are guaranteed to provide unsurpassed product performance and customer satisfaction or your money back.
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FAQs
Before you place your order, you can view the products and the total amount in your shopping cart. Once your order is placed, it cannot be modified. Please reach out to our Customer Care Team at customerservice@onlepro.com as soon as possible to inquire about any order issues.
Reach out to our Customer Service team as soon as possible at customerservice@onlepro.com
Please note this is not a guarantee that your order will be cancelled.
You can choose the preferred payment between Credit Card, PayPal, Apple Pay Shop and GPay.
Please allow 1 business day for orders to be processed and shipped by our warehouse. Orders placed on Friday afternoon, Saturday, and Sunday will be processed the following Monday and will ship within the following business day after being processed. Shipping and delivery times depend on the shipping method and are outlined at checkout as follows:
- Express: UPS 2nd Day Air
- USPS: 2-4 business day
For any questions contact us directly at customerservice@onlepro.com
Please refer to our Money Back Guarantee on the website.
Free shipping is offered for orders of $75 or more. Orders with free shipping ship with Ground service (2-4 business days). What carriers does Onlē ship with? We use the following carriers to ship online orders: USPS, UPS or FedEx whichever is the most cost efficient for you and your delivery requirements.
We currently only ship within the United States. If you are located in Hawaii or Alaska, please allow for 2-3 business days for your order to process before shipping.